Privacy Policy

How Where is this place protects your photos, metadata, and location intelligence data

2025/10/18

Introduction

Welcome to Where is this place's Privacy Policy. This document explains how we collect, use, and protect your personal information and uploaded photos when you use our AI photo locator, image location finder, and related services.

Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, authentication details, and billing preferences when you create or manage an account.
  • Uploaded Photos & Files: Images you submit for location detection, including any embedded EXIF metadata and optional annotations you add.
  • Location Intelligence Results: Coordinates, map snapshots, notes, and confidence scores generated during photo-to-location analysis.
  • Usage Data: Information about how you interact with the platform, including search history, feature usage, and session duration.
  • Device & Technical Data: IP address, browser, operating system, language settings, and diagnostic data for security and performance monitoring.
  • Support Communications: Messages, attachments, or feedback you share with our team.

How We Handle Your Photos

Important: Where is this place is designed with privacy controls for every investigation:

  • User Control: You decide which photos to upload, who can view reports, and when assets are deleted.
  • Processing: Photos are processed to extract visual and metadata clues needed for location detection. We never sell or share your imagery with advertisers.
  • Storage: You can keep photos and reports in your workspace, archive them, or schedule automatic deletion. Deleted content is permanently removed from our active systems within 30 days.
  • Access: Only authorized team members with a business need (e.g., support) may access your data, and only with your consent.
  • AI Training: We do not use your private uploads to train external AI models without explicit opt-in.

How We Use Your Information

We use your information to:

  • Deliver AI photo locator, image location finder, and reporting features.
  • Maintain and secure your account, workspace, and collaborations.
  • Provide customer support and respond to inquiries.
  • Process payments, subscriptions, and invoices.
  • Improve detection accuracy, ranking models, and user experience.
  • Monitor platform health, prevent misuse, and enforce policies.
  • Comply with legal requirements and respond to lawful requests.

Data Security

We implement industry-standard safeguards, including:

  • Encryption in transit (HTTPS/TLS) and at rest for stored assets.
  • Network isolation, access controls, and least-privilege permissions.
  • Regular security reviews, logging, and automated threat detection.
  • Optional two-factor authentication and session management features.
  • Vendor assessments for every integrated service.

Third-Party Services

We rely on trusted vendors to operate Where is this place:

  • Payments: Stripe for payment processing and subscription billing.
  • Authentication: Secure identity providers for login and account recovery.
  • Storage & Infrastructure: Cloud platforms hosting encrypted assets and services.
  • Maps & Geodata: Mapping APIs to render coordinates, tiles, and Street View.
  • Analytics & Support: Tools that help us understand product usage and respond to tickets.

These partners only receive the data necessary to provide their services and are bound by contractual privacy obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access, review, or export your personal data and reports.
  • Update or correct account information.
  • Delete photos, reports, or your entire account.
  • Restrict or object to certain processing activities.
  • Opt out of marketing communications.
  • File a complaint with your local data protection authority.

Data Retention

  • Photos & Reports: Stored while your workspace remains active or until you delete them; optional auto-deletion controls are available.
  • Account Data: Retained while your account is active and as required for service continuity.
  • Audit Logs: Maintained for security, fraud prevention, and compliance.
  • Billing Records: Retained for the period required by applicable tax and financial regulations.

International Data Transfers

Where is this place operates globally. When data crosses borders, we use approved transfer mechanisms and contractual safeguards to protect your information.

Changes to This Privacy Policy

We may update this policy to reflect product changes or legal requirements. We will notify you of significant updates via email or in-app messaging, and we will note the revision date below.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Last updated: October 18, 2025